4.25 Wells Fargo Banking Scandal

This resource examines the organizational culture of Wells Fargo prior to 2017, to illustrate how a high pressure sales culture based around quotas and bonuses set the stage for the unethical actions of the employees who opened over 2 million unauthorized customer accounts.

Markkula Center for Applied Ethics. (2018, July). Wells Fargo Banking Scandal. Santa Clara University.

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Leading the Way: A Path Towards Ethical Leadership (2nd Edition) Copyright © by Thomas Edison State University and Kelly Alverson is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License, except where otherwise noted.

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